How long does a bar of soap last?

Our soaps last 3-4 weeks on average with daily use. The longevity differs between households based on a variety of factors — the amount of lather, the amount of body hair, the frequency of use, and the water type.

Where are Penthouse soaps made?

Penthouse soaps are made domestically in the United States. We ensure that all of our quality products are made within our borders.

Tracking my package

racking History: Clicking on the "Tracking History" tab for items that are shipped by USPS will allow you to see the movement of your order from facility to delivery.

Shipping Label Created: This means the shipping label has been created for your order and it should be handed off to our third-party shipping partner soon.

Arrived Shipping Partner Facility, USPS Awaiting Item: This means that your item was picked up by our third-party shipping partner, who will transport the item to your local USPS hub, and pass it off to USPS for “final mile” delivery. The delivery status will usually update once the status has been transferred to USPS and/or is out for delivery.

Arrived at USPS Origin Facility: This means that the package has been delivered to a USPS facility and is waiting to be processed so it can get into the hands of your local USPS delivery people.

Departed USPS Facility: This means that the package is being moved from one facility to another, or to your local post office. Once the order reaches your local regional facility, it should be out for delivery very soon!

How much is shipping?

Shipping rates are calculated based on package weight and destination. We offer priority mail and standard ground shipping from USPS.

How can I pay for my order?

Penthouse accepts USD through most major credit card companies and Venmo.

Is the packaging recyclable?

Bubble Mailers

All of our bubble mailers can be recycled at participating drop-off locations in your local area. To find out more information about locations that will accept packaging in your area, you can visit the following link:

plasticfilmrecycling.org: Drop-Off Locations

Just enter your ZIP/postal code in the Drop Off Directory search bar and you'll be provided with a list of locations in your area that will take bubble mailers off of your hands.

What are your most popular scents?

Tigers Eye - Unique blend of sweet orange and plumeria with patchouli, amber, and vanilla. Contains activated charcoal as an exfoliant.

Oatmeal Milk and Honey - Warm honey and fresh milk fragrance, that contains ground oatmeal as an exfoliant.

Black Soap - Strong blend of Oakmoss and Aloe, with light floral undertones. Contains activated charcoal as an exfoliant.

Lavender - Floral and sweet, with herbal notes and balsamic undertones.

How do I create an account?

Having an account is the best way to make sure you're taking advantage of our products. With an account, you can view your order history, set up a subscription, change your scents, and more!

Enter your first name and last name

Enter the email you'd like to use (or an email you've used for your recent order)

Choose a strong password!

Once you have created the account, make sure to head on over to your email to verify and activate it. Then, you're ready!

How long will it take for my order to be shipped?

Once you place your order, please allow 1- 2 business days for your order to process for shipment. As soon as your order ships, you will receive a tracking link that contains your order’s up-to-date location status.

How can I contact you?

Located on the header of every page is a contact us button. Once you reach that page you will be prompted to enter your full name, email, and question/concern.

What is your Privacy Policy?

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. Our Privacy Policy can be found at the bottom of our page.